Auralyf Direct Selling Pvt. Ltd. (“Auralyf” or “the Company”) is committed to maintaining transparency, fairness, and full compliance with the Consumer Protection (Direct Selling) Rules, 2021.
This Distributor Onboarding & Legal Compliance Policy defines the procedure for enrolling new distributors, issuing identification documents, ensuring legal conformity, and maintaining ethical business practices across the organization.
The primary objectives of this policy are to:
· Establish a standardized onboarding and verification process for distributors.
· Ensure that all distributors receive valid identification and agreement documents.
· Uphold compliance with all applicable government regulations.
· Maintain proper records and self-declaration filings with the Department of Consumer Affairs.
This policy applies to:
· All individuals or entities registering as Auralyf Distributors/Direct Sellers.
· All company departments involved in registration, verification, training, and compliance reporting.
An individual/entity may apply for distributorship if they meet the following criteria:
1. Must be at least 18 years of age.
2. Must be an Indian citizen or legally recognized resident.
3. Must possess valid PAN, Aadhaar, and bank account details.
4. Must not be involved in any pyramid or money circulation scheme.
5. Must agree to abide by the company’s Terms & Conditions, Code of Conduct, and Compensation Plan.
Step 1: Application Submission
· The applicant completes the Distributor Application Form.
· All required details such as name, address, contact, and bank information must be accurate and verifiable.
Step 2: Document Verification
· Submitted documents (ID proof, address proof, bank proof) will be verified by the company.
· Any false or incomplete submission may lead to rejection.
Step 3: Agreement Execution
· Upon successful verification, the applicant must digitally or physically sign the Distributor Agreement acknowledging acceptance of all company policies.
Step 4: ID Card Issuance
· A Unique Distributor ID and official ID Card will be issued by the company.
· The ID Card will contain the Distributor’s name, photo, ID number, and joining date.
· Carrying the ID Card while conducting business is mandatory.
Distributors must:
· Conduct business ethically, honestly, and in compliance with all company policies.
· Use only company-approved materials and branding.
· Maintain accurate records of customers and transactions.
· Respect customer rights, provide receipts, and follow refund procedures.
· Keep personal and business information updated with the company.
· Not share or transfer their Distributor ID.
Auralyf recognizes each distributor’s freedom of choice.
· Any distributor may voluntarily discontinue their association by following the company’s Easy Exit Policy.
· A written or emailed request must be sent to help@auralyf.net.
· The company will process the request within the stipulated timeframe and confirm via email.
· After exit, all access rights and entitlements cease.
The company shall maintain:
· Copies of all distributor applications, agreements, and ID details.
· Logs of exit or termination requests.
· Communication records and compliance filings.
All such records will be preserved for a minimum of three (3) years for audit and regulatory purposes.
Auralyf Direct Selling Pvt. Ltd. strictly adheres to all provisions of the Consumer Protection (Direct Selling) Rules, 2021 and related guidelines.
The company shall:
· Submit a Self-Declaration to the Department of Consumer Affairs, confirming adherence to the Rules.
· Maintain a Grievance Redressal Mechanism with designated officers.
· Ensure all policies are accessible on the company website www.auralyf.net
· Cooperate with any lawful audit or inquiry by regulatory authorities.
Distributors may report registration or compliance-related concerns to:
Grievance Redressal Officer (GRO):
Name: Dr. Manoj Kumar Saini
help@auralyf.net
+918123271671
Nodal Officer:
Name: Mr. Rizwan Mohammed Khan
auralyfdirectselling@gmail.com
All personal and business information collected during onboarding and operation will remain confidential and used only for official or legal compliance purposes.
This policy will be reviewed periodically to align with updated government notifications, legal requirements, and company objectives.